1. Introduction
Recursive Visions LLC ("we," "our," or "us") operates the Lore Log mobile application and website (lorelog.gg). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
Information You Provide
- Account information: Email address and display name when you create an account.
- Voice recordings: Audio recordings of your gaming session recaps, which are processed to create text transcriptions and summaries.
- Journal entries: Text content including transcriptions, summaries, game associations, and tags.
- Waitlist and contact information: Email address when you sign up for our waitlist or contact us.
- Payment information: Processed securely through Stripe. We do not store your credit card details.
Information Collected Automatically
- Analytics data: We use Google Analytics to collect information about how you interact with our website, including pages visited, time spent, referral sources, and general location (country/region). This data is aggregated and does not personally identify you.
- Device and browser information: Browser type, operating system, device type, and screen resolution collected through analytics.
- Bot verification data: We use Cloudflare Turnstile to verify that interactions with our forms are from real users, not automated bots. This service may collect limited technical data such as browser characteristics to perform its verification.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies:
- Analytics cookies: Google Analytics places cookies on your device to help us understand how visitors use our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Essential cookies: Required for security features such as bot verification. These cannot be disabled.
4. How We Use Your Information
- To provide, maintain, and improve the Lore Log service.
- To process voice recordings into transcriptions and AI-generated summaries.
- To enable search and discovery across your journal entries.
- To process payments and manage subscriptions.
- To send service-related communications (account verification, security alerts, waitlist updates).
- To analyze website usage and improve user experience through aggregated analytics.
- To protect against spam, abuse, and unauthorized access.
5. Data Storage and Security
Your data is stored on secure, enterprise-grade cloud infrastructure with encryption at rest and in transit. Voice recordings for Pro users are stored in secure cloud storage. We implement industry-standard security measures including encryption, access controls, and regular security reviews to protect your information.
6. Data Sharing and Third-Party Services
We do not sell, trade, or rent your personal information. We use trusted third-party service providers to help operate our service. These providers only access your data as necessary to perform their functions and are contractually obligated to protect it:
- Cloud infrastructure: Secure database hosting and file storage for your account data, journal entries, and voice recordings.
- Website hosting: Content delivery and hosting services to serve our website reliably and quickly.
- Payment processing: Stripe handles all payment transactions. Your payment details are sent directly to Stripe and are never stored on our servers. See Stripe's Privacy Policy.
- AI processing: Third-party AI services to transcribe voice recordings and generate summaries. Audio data sent for processing is not used to train AI models.
- Email delivery: A third-party email service to send transactional emails such as waitlist confirmations, account verification, and security alerts.
- Analytics: Google Analytics to understand website usage patterns. See Google's Privacy Policy.
- Security and bot protection: Cloudflare Turnstile to prevent spam and abuse. See Cloudflare's Privacy Policy.
- Font delivery: Google Fonts to deliver typefaces used on our website. This may involve your browser connecting to Google's servers. See Google's Privacy Policy.
- Legal requirements: We may disclose your information when required by law, legal process, or to protect our rights and safety.
7. Your Rights
You have the right to:
- Access and export your journal data.
- Delete your account and all associated data.
- Opt out of non-essential communications.
- Opt out of analytics tracking (see Section 3).
- Request information about what data we hold about you.
To exercise any of these rights, please contact us at privacy@lorelog.gg.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal or regulatory purposes. Anonymized analytics data may be retained indefinitely.
9. Children's Privacy
Lore Log is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@lorelog.gg.